Our best-in-the business Warranty Policy

Lifetime Warranty

We trust our ReFlex repair tecnology so much, that we offer a life-time warranty for the repair. In addition to that, we offer a 31-Day warranty on our refurbished sticks in case of premature breakage due to undiscovered structural defects.

100% Satisfaction Guarantee

We want you to purchase our products knowing your will be fully satisfied. It's that simple. If for any reason you are not completely satisfied with our work, we will refund your order within 10 days of your purchase. That's right, we are giving you a 10 days period to check out our work without any risk!

In the event that you wish to return your order, there are just two things you need to know:

  1. You may return your purchased products up to 10 days from the date you received them.
  2. You are responsible for shipping the products back to us and for costs associated with the shipment. Shipping and handling costs are non-refundable.

Warranty claims

When making a warranty claim, please follow these 2 simple steps:

  1. Send us an email to info@hockeyrepairshop.com with details of the order and photos of the (broken) purchased stick.
  2. Make sure the original Hockey Repair Shop sticker is present and visible on the stick.

We will answer and process your warranty claim as quick as possible. If a warranty claim is positively resolved, you will receive a replacement stick upon your choosing.