Shipping

Process times

Orders accepted and payed until 12:00 on working day, leave our store the same day, orders accepted and payed after 12:00 on working day, leave our store the next business day.

We work hard to have our full stock of sticks done and ready for immediate shipment. In case a stick is still in the process of assembly, we retain one additional day for the processing of the order.

FREE shipping

We provide FREE Standard Shipping on all orders from 200 € (Tax incl.) limited to countries of European Union.

Shipping within European Union

We ship our products within European Union via GLS (Standard Shipping) and DHL (Express Shipping) services. For Estimated delivery time and price of shipping to your country please consult the the table below:

  STANDARD Shipping
EXPRESS Shipping
COUNTRY Price €
Estimated delivery time
(Working days)
Price € Estimated delivery time
(Working days)
Austria 9,99 2-3 25,99 Next day
Belgium 9,99 4-5 25,99 Next day
Bulgaria 9,99 3 26,99 Next day
Czech Republic 9,99 3-4 25,99 Next day
Croatia 9,99 1-2 25,99 Next day
Denmark 9,99 4-5 26,99 Next day
Estonia 9,99 3-4 26,99 Next day
Finland 9,99 5-7 26,99 1-2
France 9,99 4-5 25,99 Next day
Germany 9,99 3-4 25,99 Next day
Greece 9,99 3-4 26,99 Next day
Hungary 9,99 1-2 25,99 Next day
Ireland 9,99 5-6 26,99 1-2
Italy 9,99 1-2 25,99  Next day 
Latvia 9,99 3-5 26,99 Next day
Lithuania 9,99 4-5 26,99 Next day
Luxembourg 9,99 2-3 25,99 Next day
Malta  - - 26,99 2
Netherlands 9,99 4-5 25,99 Next day
Poland 9,99 4-5 26,99 Next day
Portugal 9,99 5-6 26,99 Next day
Romania 9,99 3-4 26,99 Next day
Slovakia 9,99 3-4 25,99 Next day
Spain 9,99 5-6 26,99 Next day
Sweden 9,99 5-7 26,99 Next day
United Kingdom 9,99 4-5 25,99 Next day

Switzerland

We ship our products to Switzerland via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below).

Estimated delivery time is 1-2 working days (unless the address is located in a remote area).

DHL Express Shipping - Switzerland

up to 4 Sticks (Small box)
up to 8 Sticks (Double box) up to 12 Sticks (Large box)
Price:
28,99 € 50,99 € 70,99 €

Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in Switzerland.

USA, Canada

We ship our products to USA and Canada via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below).

Estimated delivery time is 1-3 working days (unless the address is located in a remote area).

The tracking information including the exact delivery time will be comunicated via email upon shipment of the products.

DHL Express Shipping - USA, Canada

up to 4 Sticks (Small box)
up to 8 Sticks (Double box) up to 12 Sticks (Large box)
Price:
$ 33,99 $ 59,99 $ 83,99

PRICES, TAX AND IMPORT DUTIES. Please note, once you enter your delivery address (in US or Canada), all prices in the online shop and in your shopping cart will display without Value added Tax (VAT). You are responsible for paying duties and taxes due upon delivery in your destination country.

All of our products are shipped from Slovenia, European Union. Please consult your countrie's import policty for good shipped from our country.

International Shipping (Worldwide)

We ship our products Internationally via DHL Express Worldwide services. Shipping costs are based on volume weight (see table below). Estimated delivery time depends on the destination of delivery (see table below). Tracking information including the exact delivery time will be comunicated via email upon shipment of the products.

Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in your destination country. Please familiarize yourself with your country's import rules and regulations prior to ordering. We are unable to designate orders as "Gifts", "Free", or otherwise on Customs Declaration Forms.

DHL Express Worldwide Shipping
ZONE, COUNTRY
(Estimated delivery Time - Working days)
up to 4 Sticks
(Small box)
up to 8 Sticks
(Double box)
up to 12 Sticks
(Large box)
ZONE 1
Bosna and Herzegovina (1-2)
Macedonia (1)
Serbia (1)
27,99 € 48,99 € 62,99 €
ZONE 2
Andorra (2)
Canary Islands (2)
Iceland (1)
Norway (1)
Switzerland (1)
Turkey (1-2)
28,99 € 50,99 € 70,99 €
ZONE 3
Mexico (2)
33,99 € 58,99 € 82,99 €
ZONE 4
Belarus (2)
Kazakhstan (2-4)
Russia (1-4)
Ukraine (1-2)
35,99 € 64,99 € 92,99 €
ZONE 5
Australia (3-5)
China (2-4)
India (2-3)
Iran (3-4)
Japan (2-3)
South Korea (2-3)
Taiwan (2)
37,99 € 77,99 € 105,99 €
ZONE 6
Argentina (2-3)
Brasil (3-5)
Chile (2-3)
Colombia (2-3)
Namibia (3-4)
South African Republic (2-4)
Venezuela (2-3)
41,99 € 93,99 € 122,99 €

Customs, Duties and Taxes

All customs, duties, taxes, surcharges, brokerages, etc., are the responsibility of the customer. These fees are independent of shipping charges and are charged by the mail authority, not Hockey Repar Shop. Please familiarize yourself with your country's import rules and regulations prior to ordering.

Damaged items

If items are damaged during transport (package), immediately inform the courier, who delivered the shipment. In the case of hidden damage of the item the customer is obliged to notify the delivery service in 8 days, counted from the date of shipment received. Prior that we must assess together that the damage was caused only when the shipment was in possession of delivery service.

Out of stock items

If an ordered product happens to be currently unavailable, we will inform you by mail or phone, which you entered upon registration at our online store.

Additional information

For additional information please do not hesitate to contact us: Tel: +386 (0)41 277 923,  E–mail: info@hockeyrepairshop.com or stationay address: VIZIJA. storitve in trgovina, Štihova 8, 6230 Postojna, Slovenija.


Our Story

We are a group of passionate hockey players and hockey enthusiasts. As hockey players we have broken or damaged a great number of hockey sticks so in order to save some money we decided to try to repair them ourselves.

More about Us >>

Our Quality

The quality of our refurbished sticks has been tested by more than 10.000 amateur and professional hockey players. Have a look at one of the most extensive tests performed by members of the HC Tiroler Wasserkraft Innsbruck.

About Reflex Repair Technology >>

Free Shipping over 200 € Find out why our customers award us with 5 star reviews Learn more about our Best-in-the-industry Warranty Policy