Shipping

Delivery Partners

Our contractual delivery partners are GLS - General Logistics System (Standard Shipping) and TNT (Express Shipping). We reserve the right to choose another delivery service if this can make the delivery more efficient.

Process times

Orders accepted and payed until 12 pm on working day, leave our store the same day, orders accepted and payed after 12 pm on working day, leave our store the next business day.

We work hard to have our full stock of sticks done and ready for immediate shipment. In case a stick is still in the process of assembly, we retain one additional day for the processing of the order.

European Union

Items purchased in our online store will be delivered to EU countries according to time periods and prices listed in the table below:

  STANDARD Shipping   EXPRESS Shipping  
COUNTRY Delivery time (working days) Price €
Delivery time (working days) Price €
Austria 2-3 9,90 Next day 39,90
Belgium 3-4 10,90 Next day 44,90
Bolgaria 3 34,90 Next day 44,90
Czech Republic 3-4 9,90 Next day 39,90
Croatia 1-2 11,90 Next day 39,90
Denmark 3-4 14,90 Next day 49,90
Estonia 3-4 15,90 Next day 49,90
Finland 5-7 15,90 Next day 49,90
France 3-4 14,90 Next day 44,90
Germany 3-4 9,90 Next day 39,90
Greece 3-4 25,90 Next day 49,90
Hungary 1-2 14,90 Next day 39,90
Ireland 3-5 25,90 Next day 49,90
Italy 1-2 9,90 Next day 39,90
Latvia 3-5 15,90 Next day 49,90
Lithuania 4-5 14,90 Next day 49,90
Luxembourg 2-3 11,90 Next day 39,90
Netherlands 4-5 9,90 Next day 44,90
Poland 4-5 14,90 Next day 44,90
Portugal 5-6 25,90 Next day 49,90
Romania 2-3 15,90 Next day 44,90
Slovakia 3-4 14,90 Next day 39,90
Spain 4-5 15,90 Next day 49,90
Sweden 5-7 15,90 Next day 49,90
United Kingdom 4-5 14,90 Next day 44,90

FREE shipping

We provide FREE Standard Shipping for orders from 200 € (Tax incl.) limited to countries of European Union.

International shipping

We currently provide overseas shipping to Australia, Canada, Japan and United States. The cost of shipping depends on the weight of the order as well as the geographical location of the shipping. The exact cost of shipping will be displayed in the shopping cart after completing the address information. For any additional information, please send us an email to info@hockeyrepairshop.com or contact us through our Web chat.

Customs, Duties and Taxes

All customs, duties, taxes, surcharges, brokerages, etc., are the responsibility of the customer. These fees are independent of shipping charges and are charged by the mail authority, not Hockey Repar Shop. Please familiarize yourself with your country's import rules and regulations prior to ordering.

Damaged items

If items are damaged during transport (package), immediately inform the courier, who delivered the shipment. In the case of hidden damage of the item the customer is obliged to notify the delivery service in 8 days, counted from the date of shipment received. Prior that we must assess together that the damage was caused only when the shipment was in possession of delivery service.

Out of stock items

If an ordered product happens to be currently unavailable, we will inform you by mail or phone, which you entered upon registration at our online store.

Additional information

For additional information please do not hesitate to contact us: Tel: +386 (0)41 277 923,  E–mail: info@hockeyrepairshop.com or stationay address: VIZIJA. storitve in trgovina, Štihova 8, 6230 Postojna, Slovenija.


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