Shipping

Delivery Partners

Our contractual delivery partners are GLS - General Logistics System (Standard Shipping) and TNT (Express Shipping). We reserve the right to choose another delivery service if this can make the delivery more efficient.

Process times

Orders accepted and payed until 12:00 on working day, leave our store the same day, orders accepted and payed after 12 pm on working day, leave our store the next business day.

We work hard to have our full stock of sticks done and ready for immediate shipment. In case a stick is still in the process of assembly, we retain one additional day for the processing of the order.

FREE shipping

We provide FREE Standard Shipping on all orders over 200 € (Tax incl.) limited to countries of European Union.

Shipping within European Union

Items purchased in our online store will be delivered to EU countries according to time periods and prices listed in the table below:

  STANDARD Shipping EXPRESS Shipping
COUNTRY Price €
Delivery time (working days) Price € Delivery time (working days)
Austria 9,99 2-3 39,99 Next day
Belgium 10,99 3-4 44,99 Next day
Bolgaria 34,99 3 44,99 Next day
Czech Republic 9,99 3-4 39,99 Next day
Croatia 11,99 1-2 39,99 Next day
Denmark 14,99 3-4 49,99 Next day
Estonia 15,99 3-4 49,99 Next day
Finland 15,99 5-7 49,99 1-2
France 14,99 3-4 44,99 Next day
Germany 9,99 3-4 39,99 Next day
Greece 25,99 3-4 49,99 Next day
Hungary 14,99 1-2 39,99 Next day
Ireland 25,99 3-5 49,99 1-2
Italy 9,99 1-2 39,99 Next day
Latvia 15,99 3-5 49,99 1-2
Lithuania 14,99 4-5 49,99 1-2
Luxembourg 11,99 2-3 39,99 Next day
Netherlands 9,99 4-5 44,99 Next day
Poland 14,99 4-5 44,99 Next day
Portugal 25,99 5-6 49,99 Next day
Romania 15,99 2-3 44,99 Next day
Slovakia 14,99 3-4 39,99 Next day
Spain 15,99 4-5 49,99 Next day
Sweden 15,99 5-7 49,99 1-2
United Kingdom 14,99 4-5 44,99 1-2

Switzerland

We ship our products to Swtizerland. Shipping to Switzerland costs 55,99 €. Shipping costs include transportation costs and export customs processing.

Please note, duties and taxes are not included in the shipping costs. You are responsible for paying any charges due upon delivery in Switzerland.

International shipping

We currently provide overseas shipping to Australia, Canada, Japan and United States. The cost of shipping depends on the weight of the order as well as the geographical location of the shipping. The exact cost of shipping will be displayed in the shopping cart after completing the address information. For any additional information, please send us an email to info@hockeyrepairshop.com or contact us through our Web chat.

Customs, Duties and Taxes

All customs, duties, taxes, surcharges, brokerages, etc., are the responsibility of the customer. These fees are independent of shipping charges and are charged by the mail authority, not Hockey Repar Shop. Please familiarize yourself with your country's import rules and regulations prior to ordering.

Damaged items

If items are damaged during transport (package), immediately inform the courier, who delivered the shipment. In the case of hidden damage of the item the customer is obliged to notify the delivery service in 8 days, counted from the date of shipment received. Prior that we must assess together that the damage was caused only when the shipment was in possession of delivery service.

Out of stock items

If an ordered product happens to be currently unavailable, we will inform you by mail or phone, which you entered upon registration at our online store.

Additional information

For additional information please do not hesitate to contact us: Tel: +386 (0)41 277 923,  E–mail: info@hockeyrepairshop.com or stationay address: VIZIJA. storitve in trgovina, Štihova 8, 6230 Postojna, Slovenija.


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